Shipping Worldwide - Free Shipping on Australian Orders

Gift Card Policy

Nothing screams 'Gift Card' more than those times when you're shopping for someone else and you aren't sure what to give them! Kreo Home offers a simple and easy gift card option with no additional process fees.

How do I purchase a Gift Card?

To purchase a gift card, please visit the Kreo Home website and navigate to the 'Gift Card' link and follow the instructions below:

  1. Select the value of the gift card you wish to purchase and add it to your cart;
  2. Proceed to checkout as you would processing a normal checkout of your cart;
  3. Enter your details or login if you have purchased from Kreo Home before;
  4. Enter payment details and complete transaction;
  5. Once transaction has been completed, you will receive via email an order confirmation (Tax Invoice) and a further email containing the Gift Card;
  6. Gift card email will contain a link to the 'gift card page' that includes instructions on how to redeem including the value and the redemeption code;
  7. The 'gift card page' contains:
  • The gift card code, used at checkout to redeem the value of the gift card when purchasing a product from your store at a later time;
  • A print button, for obtaining a paper copy of the gift card (similar as pictured above);
  • An email button, for sharing the gift card with the gift recipient for whom you are purchasing; and
  • A start shopping button, for quickly navigating to the Kreo Home store.

How do I redeem my Kreo Home Gift Card?

Redeeming your Kreo Home Gift Card is simple and the steps are outlined below:

  1. Visit the Kreo Home store and select the products you would like to purchase;

  2. Go to the Cart page once satisfied with your purchases, review your order and click the Check out button;

  3. Enter in your billing and shipping information and click Continue to next step;

  4. On the next page, input your gift card code in the text-editable box under 'Gift Cards: Have a gift card? Enter it here:';

  5. Click the Apply button. A label will appear above the text box with the masked code and its available balance.

  6. Complete the checkout by taking one of the following actions:

  • If the balance available on the gift card is greater than or equal to the order total, you can simply click the Complete my purchase button; and
  • If the balance available on the gift card is less than the order total, the customer will be prompted to choose an additional payment method to cover the difference.

         7.  The balance remaining on the gift card is displayed on the order confirmation page.

    Gift Card Terms and Conditions

    The purchase of gift cards from Kreo Home are subject to the following Terms and Conditions:

    • Gift card purchases are subject to Kreo Home general Terms of Use and applicable policies;
    • Gift Cards cannot be exchanged are non-refundable;
    • Gift Cards cannot be redeemed for cash; and
    • Gift Cards expire 12 months after purchase.

      What does the Gift Card email look like?

      The gift card that is presented once you click on the link in the Gift Card email is shown below.  The electronic gift card is formatted perfectly and ready for printing by clicking on the 'printer icon', forwarding via email to the gift recipient for whom you are purchasing via the 'mail icon' or you can begin shopping immediately by clicking 'Start Shopping'.

       

      Kreo Home Gift Card

      Questions?

      If you have any questions regarding gift cards, please send an email with your enquiry either via the 'Contact' form on the website or send an email to hello@kreohome.com.au and we will respond to your enquiry within 24 hours.

      Back to the top